• Feedback

    Marieta Koopmans

    Slik je je kritiek op anderen soms in? Maakt het u wat uit of u commentaar geeft aan uw medewerker, collega of baas? Vermijd je het wel eens om positieve feedback te geven? Veel mensen zullen deze vragen bevestigend beantwoorden. Zij vinden het moeilijk om met feedback om te gaan en lopen er liever met een boog omheen. Toch is open communiceren onontbeerlijk voor het bereiken van (top)prestaties in organisaties.
    Dit praktische boek leert je luisteren naar wat anderen je zeggen en je eigen commentaar zo te geven dat anderen naar u luisteren. Je leert hoe je op een duidelijke manier commentaar kunt geven, zonder met je waardeoordelen anderen te kwetsen of af te kraken. Je krijgt inzicht in de angst en emoties die daarmee gepaard kunnen gaan. Zo verbeter je je persoonlijk functioneren en van de mensen om je heen.

    Marieta Koopmans is sociaal psycholoog en werkt zelfstandig als individuele coach van managers onder de naam C'enter. Daarnaast geeft zij als freelancer leiderschapstrainingen voor het opleidingsinstituut Schouten & Nelissen.

  • Anglais Feedback

    Marieta Koopmans

    Do you tend to keep your comments about others to yourself? Is there a difference between giving feedback to an employee, a colleague or your boss? Do you avoid praising others for their efforts?
    Many people would answer these questions with a resounding yes. They are uncomfortable dealing with feedback and would rather sidestep the issue entirely. But open, honest communication enables others to learn and grow, which improves their performance in the future. It is a well-accepted fact that feedback directs behaviour and motivates performance at work no matter how good or effective an individual is, he can always get better.
    Giving feedback effectively is a skill that comes naturally to few but can be learned by anyone. This practical book explains how to listen for understanding and information, and how to get others to be receptive to your comments on their performance. It teaches you how to be specific and descriptive in your observations, without injecting any of your own value judgments that could bruise the other persons ego or trigger a defensive reaction. You also get insight into how to deal with the associated fears and other negative emotions that may come up. In the process, you help yourself, as well as others, to learn and progress.

    Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for the Schouten & Nelissen training institute.

  • This book consists fifteen checklists about all different aspects of communication. From misunderstandings in communications to how to communicate bad news and the significance of body language to dealing with complaints and reproaches. Handy to take with you anywhere and always at the ready if you want to check if you have forgotten something. A great gift for anyone involved in communicating and that means all of us.

    Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for Schouten & Nelissen.

  • Coachend leiderschap, je kunt er niet meer omheen. In steeds meer organisaties is coachen dé stijl van leidinggeven, gericht op het ontwikkelen van medewerkers naar grotere zelfstandigheid.

    Lastige rol
    Veel leidinggevenden vinden het lastig om deze rol op zich te nemen. Ze hebben het idee dat ze alles moeten weten, alle problemen van hun medewerkers moeten kunnen oplossen, en zijn gewend dat ook te doen. Ze vinden het lastig om te delegeren, omdat ze dan de controle kwijt denken te raken. Ze zijn ervan overtuigd dat ze iedereen op dezelfde manier moeten behandelen en aansturen, terwijl iedere medewerker anders in elkaar zit en vaak ook op een andere manier wordt uitgedaagd om zich te ontwikkelen.

    Praktische informatie
    Coachend leiderschap ondersteunt je bij je professionaliseringsproces en laat je nadenken over hoe je je medewerkers stuurt en coacht en hoe je daarin nog verbetering kunt aanbrengen. Je vindt veel praktische informatie, onder andere over aspecten van communicatie, feedback geven en ontvangen, interventiestijlen en de coachingscyclus. Kortom, je leert hoe je het beste uit je medewerkers haalt.

  • Professional leadership starts with personal leadership. What is your vision of leadership? Which values do you find important? What do you believe about yourself? How do you think companies should be managed? All these questions relate to personal leadership. This book will help you to discover and give shape to your own management style.

    Using the Quinn model you will be able to look into which management role is appropriate for you. With the Ofman core qualities model you will be able to discover your qualities, your shortcomings, challenges and the things you are allergic to. You will work on effective leadership using the seven Covey characteristics, and you will learn how to manage your time using the MBTI (Myers-Briggs Type Indicator). Stress is tackled as well as any convictions you have that hamper your progress. So that finally you gain an insight into what is necessary for any good professional: an image of yourself as a manager and the image you want to project in the future.

  • There's no way of avoiding it any more. Coaching has become the management style that is applied in an increasing number of organisations. The aim: to encourage staff to become more autonomous.

    Many managers find it difficult to take this role upon themselves. They feel that they need to know everything, be able to solve all their staffs problems, and they are accustomed to doing so. They find it a problem to delegate because they then have to let go of control. They are convinced that they should treat and manage everyone in the same way. But each employee is different and faces different challenges in his development process.

    Coaching-style Leadership provides you with the support you need in your professional development processes and enables you to think about the way you manage and coach your staff and how you can improve on this. You will find a lot of practical information, including different aspects of communicating, providing feedback, intervention styles and the coaching cycle. In short, you learn how you can get the best out of your staff.

    Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for Schouten & Nelissen.

  • Entrepreneurship is a latent skill present in a lot of people. Just look at how enterprising people are in their spare time, without being asked or paid for it! Organisations should do more to encourage entrepreneurship amongst their people. Because if people are inspired by something, they will often achieve excellent results and actually enjoy their work. In Entrepreneurial Leadership you will learn how to go about this.

    The authors show you how to integrate entrepreneurship for your employees in their everyday work. They focus on visionary entrepreneurship, implementing successful strategies and dealing with change. They also cover a number of methods for creativity that provide practical ideas for innovating with your products and services. Organisational culture is also covered, because if you want to be a leader full of initiative, you want to create a culture where people want to continually improve and innovate.

    Entrepreneurial Leadership is a practical book with tips, practical examples and exercises that you can adapt to your own work situation. The book makes an important contribution to improving entrepreneurial behaviour among people at all levels of the organisation. If you are a manager, team leader or department head, it will help you get more entrepreneurship out of yourself and your people.

    Frans Bouman is founder of Boumankracht and a personal coach on organisational issues. He has been working for more than twenty years as a consultant and coach in the field of personal and organisational development helping people to create their own successes.

    Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for Schouten & Nelissen.

  • People enjoy working in teams. An ideal team will work together efficiently, effectively and above all with pleasure. They set about achieving their personal and organisational goals together with enthusiasm. But experience teaches us that working in teams does not always match the ideal image we may have of it.
    A smooth running team demands a lot of patience on your part, insight into the psychological aspects of people and familiarity with team dynamics. Thats why you need a number of different skills, such as dealing with conflict. You also need to work with the members of your team on developing their talents, and you need to deploy their qualities at just the right moment in time. You also need to be able to let go, delegate and have faith in the maturity of your team to undertake their tasks. That means that you need to be able to take a critical look at your own behaviour and those areas where you could improve and ask for feedback about it. These and other aspects are all covered extensively in this book.
    Team Leadership gives you the support you need in your professional development process. The authors do not just write about how you need to go about things. They also give you tips and above all challenge you to convert the practical models about team management and social skills into your daily practice. By applying your personal qualities as a team leader and the tips for growth that this book provides, you will be able to make the difference tomorrow in successfully coaching your team.

    Frans Bouman is founder of Boumankracht, and a personal coach on organisational issues. He has been working for more than twenty years as a consultant and coach in the field of personal and organisational development helping people to create their own successes.

    Marieta Koopmans is a social psychologist and specialises in one-to-one coaching of managers under the name C'enter. She also works as a freelance giving leadership training courses for the Schouten & Nelissen training institute.

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