This is the management summary for the Lafferty Group report entitled "The Next Retail Banking Revolution - Lessons from the World of Real Retail". One of the easiest ways to generate radical solutions to vexing problems in your industry is to look outside of your sector. This is why its vitally important for retail bankers to look at what is happening in the real world of retailing, and then apply those insights in banking terms. The Next Retail Banking Revolution offers over 100 lessons from the real world of retail; tips that will help you to re-invent your bank and re-evaluate your retail banking strategy. The Next Retail Banking Revolution offers insight and practical lessons from the industry sectors the authors specialise in: retail chains, fast-moving consumer goods, post offices and automobiles. They use their in-depth knowledge of the retail banking sector to identify and apply their retail strategies to banking.