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eBooks in Informatica

Siam (eBook) Siam, Dave Armes

This is a Japanese version of SIAM: Principles and Practices for Service Integration and Management The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a...

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€48,34
Information security foundation based on iso/iec 27002 coursewar (eBook) Information security foundation based on iso/iec 27002 coursewar, Hans Baars

Information Security Foundation based on ISO/IEC 27002 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN. This courseware is primarily developed for a classroom training in Information Security...

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€80,23
BiSL® Foundation Courseware (eBook) BiSL® Foundation Courseware, Frank van Outvorst

BiSL staat voor business information services library en is hèt framework voor business informatiemanagement. Sinds de introductie van BiSL is het model uitgegroeid tot de standaard op het vakgebied in Nederland. BiSL biedt een structuur en leidraad voor business informatiemanagement....

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€48,34
TRIM: the rational IT model (eBook) TRIM: the rational IT model, Pelle Råstock

TRIM is the accronym for: The Rational IT Model™. This is a vendor neutral reference model that can be used to adopt IT Service Management as a practice. The model origins from the experience of more than fifteen years of IT Service Management implementations, and describes...

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€48,34
Webdesign voor Dummies (eBook) Webdesign voor Dummies, Lisa Lopuck

Heb je een leuk idee voor een website, maar weet je niet hoe je moet beginnen? Deze praktische gids staat boordevol stap-voor-stap instructies voor de uitwerking van je plannen, het ontwerp, de ontwikkeling, de tests of alles werkt en uiteindelijk de lancering van je site....

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€23,99
Aanvullende literatuur BiSL® Advanced examen / deel courseware (eBook) Aanvullende literatuur BiSL® Advanced examen / deel courseware, Machteld Meijer

Effectief beheer van de informatievoorziening is van vitaal belang. Als resultaat van de professionalisering van IT-diensten in de afgelopen jaren is, vanuit zakelijk perspectief gezien, de behoefte aan effectiever en efficiënter gebruik van informatie en meer support aan...

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€22,00

Nieuwe eBooks

Siam (eBook) Siam, Dave Armes

This is a Japanese version of SIAM: Principles and Practices for Service Integration and Management The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: - ITSM professionals working in integrated multi-sourced environments; - Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; - Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; - Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.

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€48,34
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